Community Engagement

Through the use of our knowledge and best practice research MEFL has become a leader on how best to deliver community based sustainable energy projects and programs to households, community groups and businesses. We use up to date knowledge of technology, policy, behaviour change and communication to design tailored programs that work. We believe it’s important to recognise social circumstances, address equity issues and build resilient communities whilst reducing emissions and projects are designed to be specific rather than generic to extend the reach of programs to a range of communities.

Our Services

MEFL offer a range of community engagement services, including:

  • Design and delivery of community based sustainable energy solutions and programs to households, community groups and businesses.
  • Energy efficiency and renewable energy advice, information and education to residents and businesses through our Positive Charge social enterprise.
  • Assistance in delivering large engagement projects (e.g. CEEP / LIEEP) by providing strategic input, data management and liaison as well as monitoring and evaluation advice.

Recently

Projects /

Merri Community Health Services

MEFL played a key role in the delivery of Merri Community Health Services CEEP grant through being their technical advisors throughout the project. The CEEP grant (Community Energy Efficiency Program, delivered by the federal Department of Primary Industries) facilitated the installation of a new HVAC (Heating, Ventilation and Air Conditioning) system, new ducting and new lighting infrastructure.

Results

The project was delivered in conjunction with some building envelope modifications, and overall resulted in a dramatic improvement in the energy efficiency to the site (almost 30% reduction in energy consumption) in addition to improved comfort for staff and patients. The overall figures show a $5,878 reduction in energy costs, with a 16,219 kWh/year in energy savings for the heating, ventilation and air conditioning system, and 14,080 kWh/year in savings on lighting.

MEFL’s role

We liaised between all of the stakeholders including architects, installers and MCHS staff to ensure that the energy efficiency and occupant amenity delivered through the project was as high as possible. MEFL also delivered a range of engagements to improve awareness and understanding of the impacts of the upgrade and sustainability in general, through workshops, briefing sessions and documentation such as pamphlets and website content.

Projects /

Delivering Clean Energy Solutions

MEFL managed the delivery of the Victorian Government Sustainability Fund project Delivering Clean Energy Solutions (DCES). The project provided bundled energy products and services to residents across the northern suburbs of Melbourne (The region covered by the
Northern Alliance for Greenhouse Action).
Solar panels and solar hot water systems were available through DCES, along with additional lower cost efficiency options throughout the year.

Business model

The project built on our experience of community bulk buys and resulted in a business model for delivering energy services. It developed a social marketing strategy to facilitate the rapid adoption of clean energy solutions into the mainstream community.
DCES emerged from NAGA’s Towards Zero Net Emissions Action Plan and was a partnership with NAGA, Manningham, Darebin, Melbourne and Nillumbik Councils and the Yarra Energy Foundation.

Projects /

Bright Actions Project

QCOSS project worker Mahshid

MEFL has partnered with the Queensland Council of Social Services (QCOSS) and Multicultural Development Association (MDA) to deliver Bright Actions, a Low Income Energy Efficiency Program (LIEEP) project designed to improve the lives of people from a refugee background. The project is based around increased knowledge of energy efficiency practices and improved understanding of the financial options and impacts of the energy and appliance choices people make.

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Projects /

Darebin Solar $aver

Happy Solar $aver customer Mal Owen

Working with City of Darebin and Energy Matters, MEFL’s Positive Charge program was able to co-ordinate the installation of almost 300 solar PV installations on to the roofs of low income households in Darebin. The program, called Solar $aver, was completed in 2014 and is believed to be an Australian first.

Darebin City Council covered the up-front cost of the solar installations, which households are then paying back through their rates payments over a ten year period. The repayments have been structured so that households will save more each year on their electricity bill than the amount by which their rates are increased, so that they will financially benefit as soon as the installation is complete. This is an innovative financial arrangement known as “Save As You Go”.